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    Privacy Policy

    Intelligence Lens Privacy Policy

    Effective Date: 20 August 2026
    Last Updated: 20 August 2026

    1. Introduction

    Intelligence Lens respects the privacy of the individuals and organisations that use our websites, digital platforms, credentials, learning experiences, AI-enabled tools and related services.

    This Privacy Policy explains how Intelligence Lens collects, uses, stores, shares, retains and protects personal information when you access or use our Services.

    The Services may include, where applicable:

    • Intelligence Lens websites

    • Apply by Intelligence Lens

    • AIQ and related AI fluency credentials

    • AIQ Young Minds

    • Intelligence Lens Interactive Lab tools

    • Business planning, feasibility and other AI-enabled tools

    • Learning, assessment and credentialing services

    • Capability-building programmes

    • Alumni and credential-verification services

    • Alumni portal for individuals and professionals who participate in in-person, online, or hybrid workshops, seminars, conferences, or events conducted by Intelligence Lens or its authorised members (individually or on behalf of the organisation)

    • Other digital products and services operated by Intelligence Lens

    These are collectively referred to in this Privacy Policy as the Services.

    This Privacy Policy should be read together with the Intelligence Lens Terms of Use and any additional privacy notices shown within a particular Service.

    2. Who We Are

    Intelligence Lens develops and operates digital platforms, learning and credentialing services, application-management tools, AI-assisted products, professional capability-building solutions, and event-based learning and alumni engagement systems.

    For privacy-related questions or requests, contact:

    Intelligence Lens
    Website: intelligencelens.org
    Email: hello@intelligencelens.org

    3. Scope of This Policy

    This Policy applies to personal information processed by Intelligence Lens through the Services.

    The exact information processed depends on:

    • Which Service you use

    • Whether you are an applicant, learner, alumni member, event participant, client, administrator, parent, guardian, representative or visitor

    • Which features you choose to use

    • Which information an organisation requests through Apply

    • Which permissions you grant to third-party authentication or integration providers

    A particular Service may provide additional notices where more detailed or context-specific information is appropriate.

    4. Roles of Intelligence Lens and Client Organisations

    4.1 Intelligence Lens as Platform Operator

    Intelligence Lens determines how certain information is processed for purposes such as:

    • Account creation

    • Authentication

    • Platform security

    • Service administration

    • Credential issuance and verification

    • Alumni engagement and event participation management

    • Technical support

    • Service analytics

    • Fraud and abuse prevention

    • Platform improvement

    • Compliance

    • AI-assisted functionality operated by Intelligence Lens

    For these purposes, Intelligence Lens generally determines the purposes and means of processing, subject to applicable law.

    4.2 Apply Client Organisations

    Apply enables independent organisations, institutions, academies, trainers and other users to create and manage application or registration portals.

    A client organisation generally determines:

    • What information applicants are asked to provide

    • Which documents are required

    • Eligibility criteria

    • Application questions

    • Application deadlines

    • Evaluation processes

    • Selection decisions

    • Retention requirements associated with its own applications

    Depending on the applicable law and circumstances, a client organisation may act as an independent data controller or equivalent responsible party for application data submitted to it, while Intelligence Lens may process that data on its behalf as the technology platform provider.

    Nothing in this Policy transfers the client organisation's responsibilities to Intelligence Lens.

    5. Information We May Collect

    5.1 Account and Identity Information

    When you create or manage an account, we may collect:

    • Name

    • Email address

    • Phone number

    • Country

    • Profile photograph

    • Account type

    • Preferred language

    • Authentication information

    • Login history

    • Session information

    • Security information

    Passwords are processed securely and are not stored in readable form.

    6. Google Sign-In and Google User Data

    If you choose to create or access an Intelligence Lens account using Google Sign-In, Google may provide information that you authorise us to receive.

    This may include:

    • Name

    • Email address

    • Google account identifier

    • Profile photograph

    • Basic profile information associated with authentication

    We use this information to:

    • Authenticate you

    • Create or connect your Intelligence Lens account

    • Maintain your session

    • Provide access to the Services

    • Protect account security

    Using Google Sign-In does not, by itself, give Intelligence Lens access to your:

    • Gmail messages

    • Google Drive files

    • Google Calendar

    • Google Contacts

    • Other unrelated Google services

    If a future Intelligence Lens feature requests access to additional Google data or permissions, we will provide appropriate disclosures and request authorisation before accessing that additional information.

    Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable Limited Use requirements.

    We do not request Google permissions merely for possible future functionality.

    7. Apply Applicant Information

    Apply allows applicants and account holders to create and manage information used in applications.

    This may include:

    • Name

    • Contact information

    • Date of birth

    • Address

    • Nationality

    • Country of residence

    • Identity information

    • Education history

    • Employment or experience history

    • Qualifications

    • Parent or guardian information

    • Emergency contact information

    • Application responses

    • Eligibility information

    • Supporting information

    • Uploaded documents

    The specific information collected in an application is generally determined by the relevant client organisation.

    8. Reusable Applicant Profiles

    Apply may allow users to create reusable profiles containing information that can be used across multiple applications.

    A reusable profile may include:

    • Personal details

    • Education

    • Employment history

    • Address information

    • Contact details

    • Reusable documents

    • Guardian or dependant information

    • Other saved profile information

    Reusable profile information remains separate from individual application submissions.

    Client organisations do not automatically receive access to the complete reusable profile.

    A client organisation should receive only information that:

    • The applicant chooses to include in an application

    • Is required for that application

    • Is actually submitted to that organisation

    Information contained in applications submitted to other organisations is not automatically visible to another client organisation.

    9. Representational and Dependant Profiles

    An account holder may, where supported, create or manage an applicant profile for:

    • A child

    • A dependant

    • Another individual whom the account holder is authorised to represent

    The account holder is responsible for ensuring that they have appropriate authority to provide and manage information on behalf of that individual.

    Client organisations receive only the information submitted through the relevant application.

    10. Application Snapshots and Submitted Records

    When an application is submitted, Apply may create a snapshot of the information submitted at that time.

    This protects the integrity of the application by ensuring that later changes to a reusable profile do not silently modify a previously submitted application.

    Submitted records may include:

    • Application answers

    • Applicant profile information included in the submission

    • Documents

    • Declarations

    • Consent records

    • Submission timestamp

    • Application reference

    • Status history

    • Communications

    • Subsequent authorised corrections

    Changes requested or authorised after submission may be recorded in the application's history.

    11. Uploaded Documents and Files

    Depending on the Service, users may upload files including:

    • Photographs

    • Identity documents

    • Passports

    • Birth certificates

    • Certificates

    • Transcripts

    • CVs or résumés

    • Experience records

    • Recommendation letters

    • Portfolios

    • Consent forms

    • Application documents

    • Programme brochures

    • Other supporting materials

    Documents may contain sensitive personal information.

    Users and client organisations should collect and upload only information reasonably necessary for the intended purpose.

    Where supported technically, access to private documents may be restricted using authentication, permissions, private storage or temporary access links.

    12. Client Organisation Information

    Organisations and professionals using Intelligence Lens Services may provide information including:

    • Organisation name

    • Organisation type

    • Country

    • City

    • Address

    • Website

    • Email address

    • Telephone number

    • Organisation description

    • Logo

    • Cover image

    • Branding

    • Social links

    • Programme information

    • Forms

    • Application requirements

    • Uploaded brochures

    • Contact information

    • Team information

    • Portal settings

    • Communication templates

    Some of this information may intentionally be displayed publicly on an organisation's Apply portal.

    13. Learning, Assessment and Credential Data

    Where you participate in an Intelligence Lens credential, assessment, course or capability-building programme, we may process information such as:

    • Registration information

    • Programme participation

    • Learning progress

    • Assessment responses

    • Scores

    • Results

    • Completion status

    • Credential level

    • Credential identifier

    • Credential status

    • Issuance date

    • Verification status

    • Learning activity

    • Cohort or programme association

    Some credential information may be made publicly verifiable through a credential verification page or identifier.

    14. Credential Verification Records

    Credentials form part of a permanent integrity system.

    Important: Intelligence Lens may not allow deletion of submitted applications, credentials, or ongoing assessment records where they form part of official, academic, or verification history.

    This is necessary to prevent fraud, misrepresentation, and false claims such as submitting an application and later denying its existence.

    However, where legally required, we will comply with applicable rights and restrictions.

    15. Alumni and Completed Learner Records

    Completion of a programme does not necessarily end all legitimate processing of a learner's information.

    Subject to applicable law, Intelligence Lens may retain limited alumni or completed-participant information for purposes such as:

    • Credential verification

    • Programme records

    • Cohort history

    • Alumni identification

    • Issuance history

    • Programme impact reporting

    • Fraud prevention

    • Support

    • Future verification requests

    • Maintaining institutional learning records

    Where alumni communications or communities are offered, users may be given choices regarding participation and promotional communications.

    Opting out of alumni communications does not necessarily require deletion of core credential, completion or verification records where continued retention is lawful and reasonably necessary.

    16. AI-Assisted Features

    Some Intelligence Lens Services use artificial intelligence to assist users with tasks such as:

    • Drafting

    • Rewriting

    • Form creation

    • Translation

    • Question generation

    • Eligibility wording

    • Business planning

    • Feasibility analysis

    • Learning support

    • Content structuring

    • Recommendations

    • Administrative assistance

    Information intentionally submitted to an AI feature may be processed to generate the requested output.

    Depending on the functionality, information may be processed using third-party AI service providers.

    Users should not submit personal, confidential or sensitive information to an AI feature unless that information is necessary and the user is authorised to provide it.

    AI-generated outputs may contain inaccuracies or inappropriate suggestions and should be reviewed before use.

    17. Communications

    We may process communications such as:

    • Support requests

    • Applicant messages

    • Client messages

    • Information requests

    • Application responses

    • Email communications

    • Feedback

    • Complaints

    • Administrative correspondence

    • Notification history

    Some communications may be retained as part of an application, support or audit record.

    18. Technical, Security and Usage Information

    We may automatically process information such as:

    • IP address

    • Device type

    • Browser type

    • Operating system

    • Login timestamps

    • Session information

    • Pages visited

    • Error information

    • Security events

    • Performance information

    • General usage patterns

    • Referral information

    This information may be used for:

    • Security

    • Fraud prevention

    • Troubleshooting

    • Performance improvement

    • Platform administration

    • Analytics

    19. How We Use Personal Information

    We may process information to:

    • Create accounts

    • Authenticate users

    • Operate the Services

    • Provide requested functionality

    • Save application drafts

    • Process applications

    • Issue credentials

    • Verify credentials

    • Maintain learner records

    • Support client portals

    • Enable applicant-client communication

    • Generate application references

    • Deliver notifications

    • Provide support

    • Improve usability

    • Maintain security

    • Prevent fraud

    • Investigate abuse

    • Analyse service performance

    • Develop and improve features

    • Provide AI functionality

    • Comply with legal obligations

    • Establish or defend legal claims

    • Protect Intelligence Lens and its users

    20. Legal Bases Where Applicable

    Where applicable data-protection law requires a legal basis for processing, Intelligence Lens may rely on one or more bases appropriate to the circumstances, including:

    • Performance of a contract

    • Steps requested before entering into a contract

    • Consent

    • Legitimate interests

    • Compliance with legal obligations

    • Protection of legal rights

    • Other lawful bases recognised by applicable law

    The appropriate basis may vary according to the Service and jurisdiction.

    21. Automated Processing and Significant Decisions

    AI and automated systems may assist with recommendations, content generation, workflow management or administrative processes.

    Intelligence Lens does not intend AI-generated suggestions themselves to constitute professional or legally binding decisions.

    Client organisations remain responsible for their own application, admission, registration, selection and similar decisions.

    If Intelligence Lens introduces automated decision-making that produces legal or similarly significant effects, additional disclosures and safeguards may be provided where required by applicable law.

    22. How Information May Be Shared

    Personal information may be shared where reasonably necessary with:

    Client Organisations

    When an applicant intentionally submits information to a client organisation through Apply.

    Service Providers

    With providers supporting:

    • Cloud hosting

    • Databases

    • Storage

    • Authentication

    • Email

    • Communications

    • AI functionality

    • Monitoring

    • Analytics

    • Security

    • Customer support

    • Infrastructure

    Professional Advisers

    Where appropriate, with advisers such as legal, accounting, audit or security professionals subject to appropriate obligations.

    Authorities

    Where disclosure is reasonably required to:

    • Comply with law

    • Respond to lawful requests

    • Protect rights

    • Investigate fraud

    • Prevent abuse

    • Protect users

    • Maintain platform security

    Business Transfers

    Where Intelligence Lens or a relevant service undergoes a merger, acquisition, reorganisation, financing or transfer, subject to appropriate protections.

    23. Third-Party Services and Service Providers

    Intelligence Lens may rely on third-party services to operate its platforms.

    These may include:

    • Hosting providers

    • Authentication providers

    • Database providers

    • File-storage services

    • Email-delivery providers

    • AI providers

    • Analytics tools

    • Monitoring systems

    • Security providers

    These providers may process information only as necessary to provide the relevant service, subject to their contractual terms and applicable legal obligations.

    Where you independently interact with a third-party service, that service may also be governed by its own privacy policy and terms.

    24. Sale of Personal Information and Advertising

    Intelligence Lens does not sell private application data, account data or uploaded documents to advertisers or data brokers.

    Private application content is not provided to advertisers for independent access.

    If Intelligence Lens introduces advertising or materially different data-use practices in the future, this Policy will be updated and additional consent or notice will be provided where required.

    25. International Users and Data Transfers

    Intelligence Lens Services may be accessed from different countries.

    As a result, information may be processed or stored outside the country in which a user lives.

    Where applicable law requires safeguards for international transfers, Intelligence Lens will seek to use appropriate legal, contractual, organisational or technical mechanisms.

    26. Security

    Intelligence Lens uses reasonable technical and organisational measures designed to protect information against:

    • Unauthorised access

    • Loss

    • Accidental disclosure

    • Destruction

    • Alteration

    • Misuse

    Measures may include, where applicable:

    • Authentication controls

    • Role-based permissions

    • Database-level access rules

    • Private storage

    • Secure transport

    • Temporary document links

    • Logging

    • Monitoring

    • Backups

    • Administrative access controls

    No internet-based service can guarantee absolute security.

    Users are responsible for protecting their own login credentials and reporting suspected unauthorised access.

    27. Data Retention

    We retain information for no longer than reasonably necessary for the purposes for which it is processed, subject to legitimate operational, contractual, legal, audit, credentialing and security requirements.

    Different categories of information may have different retention periods.

    For example:

    • Draft applications may be retained while active

    • Submitted applications may be retained according to client and legal requirements

    • Support records may be retained for dispute and service history

    • Security records may be retained for fraud and abuse prevention

    • Credential records may be retained for verification and integrity

    • Alumni records may be retained where reasonably necessary for programme and credential administration

    Information may later be:

    • Deleted

    • Anonymised

    • Pseudonymised

    • Archived

    • Restricted from active processing

    We do not intend to retain personal information indefinitely without a legitimate purpose.

    28. Account Closure and Data Deletion

    Users may request closure of their Intelligence Lens account.

    Account closure does not necessarily require immediate deletion of every record associated with the account.

    Information may continue to be retained where reasonably necessary and lawful for purposes including:

    • Credential verification

    • Application record integrity

    • Legal obligations

    • Fraud prevention

    • Security

    • Audit history

    • Dispute resolution

    • Legal claims

    • Client organisation recordkeeping

    Where deletion is legally required and no lawful basis for continued retention exists, relevant personal information will be deleted, anonymised or otherwise handled as required.

    29. Your Privacy Rights

    Depending on where you live and which law applies, you may have rights concerning your personal information.

    These may include rights to:

    • Access information

    • Correct information

    • Request deletion

    • Restrict processing

    • Object to certain processing

    • Withdraw consent

    • Receive certain information in a portable format

    • Close an account

    • Opt out of marketing

    • Raise a complaint with an appropriate authority

    These rights may be subject to legal exceptions and conditions.

    Requests may be submitted to:

    hello@intelligencelens.org

    We may need to verify identity before completing certain requests.

    30. Apply Applicant Rights and Client Data

    If your request concerns information submitted to a client organisation through Apply, Intelligence Lens may need to coordinate with that organisation.

    The client organisation may independently have obligations regarding the application information it controls.

    Closing an Intelligence Lens applicant account does not automatically require a client organisation to delete its own legitimate application records.

    31. Children and Young People

    Some Intelligence Lens Services may involve children or young people, including AIQ Young Minds and applications submitted for minors through Apply.

    Where required, participation may involve:

    • A parent

    • A guardian

    • A school

    • An educational institution

    • Another authorised adult

    An adult creating or managing information for a child or dependant confirms that they have appropriate authority to do so.

    Client organisations using Apply are responsible for ensuring that their own application processes involving minors are lawful and appropriate.

    Intelligence Lens may introduce age checks, parental controls or additional consent mechanisms where appropriate.

    We seek to avoid unnecessary collection and retention of children's personal information.

    32. Marketing Communications

    Where Intelligence Lens sends optional marketing or promotional communications, users may be given an opportunity to unsubscribe or change communication preferences.

    Unsubscribing from marketing does not prevent necessary service communications such as:

    • Password resets

    • Security notices

    • Application updates

    • Credential notices

    • Important account information

    33. Cookies and Similar Technologies

    We may use cookies or similar technologies to:

    • Maintain sessions

    • Keep users signed in

    • Remember preferences

    • Provide security

    • Prevent fraud

    • Measure performance

    • Understand general service usage

    Where applicable law requires consent for non-essential cookies, appropriate controls may be provided.

    34. Third-Party Links

    The Services may link to external websites or services.

    Intelligence Lens does not control the independent privacy practices of those third parties.

    Users should review the relevant third-party privacy notices where appropriate.

    35. Service Continuity and Organisational Changes

    Intelligence Lens operates on a resource-dependent basis.

    We may:

    • Modify

    • Suspend

    • Or discontinue Services

    if operational or financial resources are no longer available to continue them.

    Where possible, we will provide reasonable notice.

    If Intelligence Lens or a relevant Service is reorganised, transferred, acquired or merged, information may be transferred to an appropriate successor subject to applicable law and reasonable protections.

    36. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect:

    • Changes to our Services

    • New functionality

    • Legal requirements

    • Security developments

    • Operational changes

    • Changes to third-party integrations

    The current version will display the updated revision date.

    Where a change materially affects the way personal information is processed, additional notice or consent may be provided where required.

    If the way Google user data is accessed or used materially changes, relevant disclosures and consent mechanisms will be updated before the new use is implemented where required.

    37. Contact Us

    For questions, requests or concerns regarding privacy:

    Intelligence Lens
    hello@intelligencelens.org
    intelligencelens.org

    Please provide enough information for us to understand your request, but avoid sending unnecessary sensitive information by email.